Terms of service

Welcome to RoraHub! The terms “we,” “us,” and “our” refer to RoraHub. We operate this website and online store, including all related content, products, tools, and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to deliver the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, explain your rights and responsibilities when using our Services. Please read them carefully, as they cover important topics including disclaimers, warranties, and limitations of liability. By using or accessing our Services, you agree to these Terms and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your state or province of residence. If you allow minor dependents to use the Services on devices you own, you are responsible for their activity.

You may need to provide certain information, such as your email address, billing, payment, and shipping details, to use the Services or make purchases. You warrant that all information you provide is accurate, current, and complete, and that you have the rights to provide it.

You are responsible for keeping your account credentials secure and for all activity under your account. Accounts may not be transferred, sold, assigned, or licensed to anyone else.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately describe our products and services. However, colors or appearances may differ depending on your device and settings.

We do not guarantee that your expectations will be fully met or that products will appear exactly as displayed. Product descriptions, availability, and specifications are subject to change at our discretion. We may discontinue products or limit quantities on a case-by-case basis.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. RoraHub reserves the right to accept, decline, or modify orders at its discretion. Orders are not confirmed until payment is successfully processed and we confirm acceptance.

Please review your order carefully before submitting. Once accepted, we may not be able to cancel or modify it. In case of order changes or cancellations, we will attempt to contact you using the information provided.

All purchases are subject to our Return & Refund Policy. Orders are intended for personal or household use only and may not be purchased for resale or export.

SECTION 4 – PRICES AND BILLING

Prices, promotions, and discounts are subject to change without notice. The price you pay will be the one in effect at the time of purchase, as reflected in your confirmation email. Prices do not include taxes, shipping, handling, customs, or import fees unless otherwise stated.

Prices in our online store may differ from those in physical or third-party stores. Promotional offers may have additional terms that take precedence in case of conflict.

You agree to provide accurate and up-to-date account and payment information, and to update any changes promptly to ensure successful transactions.

SECTION 5 – SHIPPING AND DELIVERY

All delivery times are estimates and are not guaranteed. RoraHub is not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you once the order is handed over to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content in our Services—including trademarks, logos, text, graphics, images, videos, and product reviews—is owned by RoraHub or its licensors and protected under U.S. and international laws.

You may use our Services for personal, non-commercial purposes only. Unauthorized use of our content or trademarks is prohibited. All rights not expressly granted remain with RoraHub.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control. These tools are provided “as is” and “as available,” without warranties. Your use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. RoraHub is not responsible for their content, accuracy, or practices. Accessing these sites is at your own risk, and you should review their policies before use.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

RoraHub uses Shopify as its ecommerce platform. All sales are directly between you and RoraHub. Shopify is not responsible for any aspect of the sale, fulfillment, or customer experience. You release Shopify from all claims related to your purchases and interactions with RoraHub.

SECTION 10 – PRIVACY POLICY

All personal information collected through our Services is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge and consent to both policies.

SECTION 11 – FEEDBACK

If you submit feedback, suggestions, reviews, or other content (“Feedback”), you grant RoraHub a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display it for any purpose. You agree your submissions do not violate any third-party rights or contain unlawful content.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Information on our site may contain errors, inaccuracies, or omissions related to product details, pricing, or availability. We reserve the right to correct any errors and update information at any time.

SECTION 13 – PROHIBITED USES

You may not use our Services to:

- Engage in unlawful or fraudulent activities

- Violate laws or regulations

- Infringe intellectual property rights

- Harass, abuse, or harm others

- Upload viruses or malicious code

- Spam, phish, or disrupt the Services

Violation may result in suspension or termination of access.

SECTION 14 – TERMINATION

We may suspend or terminate your access at any time if you violate these Terms. You remain responsible for payments due up to the termination date.

SECTION 15 – DISCLAIMER OF WARRANTIES

Services and products are provided “as is” and “as available,” without warranties of any kind. RoraHub does not guarantee uninterrupted, error-free, or secure operation.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, RoraHub and its affiliates are not liable for indirect, incidental, special, or consequential damages, including lost profits, data, or goodwill.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless RoraHub, Shopify, and their affiliates from claims arising out of your violation of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any part of these Terms is found unenforceable, the remaining provisions remain in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms, together with any referenced policies, constitute the entire agreement between you and RoraHub. Failure to enforce a provision does not constitute a waiver.

SECTION 20 – ASSIGNMENT

You may not transfer or assign these Terms without written consent. RoraHub may assign its rights or obligations freely.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflicts of law. You consent to the exclusive jurisdiction of state and federal courts in Roanoke, Virginia.

SECTION 22 – HEADINGS

Section headings are for convenience and have no legal effect.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Changes will be posted with a revised effective date. Continued use of the Services constitutes acceptance of updated Terms.

SECTION 24 – CONTACT INFORMATION

For questions regarding these Terms, please contact us:

Trading Name: RoraHub
Email: support@rorahub.com
Business Address: 3419 Westmoreland Dr, Roanoke, VA 24018, USA